Terms

The rules of using Localyzed.

Last updated: July 2026. Plain-language version. The legalese version is coming — for now, use this as the agreement between you and Localyzed.

What Localyzed is

Localyzed is a marketplace. People who live in a city (“locals”) publish recommendations and optionally sell custom itineraries. People who travel there (“travelers”) pay to unlock those recommendations and chat with the local. We facilitate the connection and process payments. We don't curate or fact-check what locals recommend.

Your account

You're responsible for what happens under your account. Don't share your magic-link emails or sign-in codes with anyone. If something looks suspicious, email us right away at hello@getlocalyzed.com.

If you're a local

You set your own prices for unlock + itineraries. You keep 60% of unlocks and 70% of custom trip plans when travelers arrive through Localyzed itself, or 80%on both when they arrive through your own affiliate link. Payouts land in your Stripe account on Stripe's normal payout schedule.

Your share is net revenue — gross transaction amount minus payment processing fees (Stripe), platform fees, refunds, chargebacks, and applicable taxes. Detailed definitions live in the guide agreement you signed at sign-up.

You agree to keep your picks reasonably accurate and updated. Don't recommend places that don't exist, businesses you have an undisclosed financial relationship with, or anything illegal in the city you're writing about.

If you commit to an itinerary, deliver it on time. If you can't, decline the request — don't leave a traveler hanging. Repeated no-shows are grounds for removal from the platform.

If you're a traveler

Unlocking a local gives you 45 days of full access to their picks, events, and chat. During that window you can read their whole list, message them directly, and request a custom itinerary if they offer them. When the 45 days end, their picks re-lock, but your chat history stays readable — you don't lose the conversation you already had.

You can extend for another 30 days at a discounted rate ($8 today) whenever you want — before your access ends, after it ends, or years later when you go back to the same city. Extending stacks: if you extend with 10 days left, you get 40 days from that moment; if you extend after expiry, a fresh 30 days start from the moment of purchase.

Custom itineraries are a separate purchase and stay yours permanently. Once you pay for a trip plan a local wrote for you, you can revisit it whenever you like — even after your unlock has expired.

Anyone who unlocked a local before July 2026 keeps permanent access — the 45-day model applies only to unlocks from that date forward.

Treat the local with respect. They're sharing real recommendations; don't harass them or use the chat for anything they didn't sign up for.

Payments + refunds

Payments are processed by Stripe. You authorize Localyzed to charge the payment method you provide for any unlocks, extensions, or itineraries you initiate.

If your unlock failed, a local didn't deliver a trip plan you paid for, or you were charged in error, email us within 3 daysof the charge and we'll make it right. Outside that window, or for “changed my mind” reasons, we don't refund — travel plans shift and taste is personal, but that's different from a service the platform failed to deliver. Standard chargebacks via your bank remain available either way.

Content you post

Anything you publish on Localyzed — picks, descriptions, reviews, messages, itineraries — you keep ownership of. You grant us a license to display it on the platform and use it for product improvement. We never use private chat content for marketing or training models.

Things we don't allow

No spam, no harassment, no impersonation, no fake reviews, no picks for places that don't exist, no content that's illegal in the city you're writing about. We'll remove content and accounts that break these.

No warranty

Localyzed is provided as-is. We can't guarantee that a recommendation is still accurate, that a restaurant won't close, or that a local will respond instantly. We do our best to make the platform reliable, but use your judgment.

Changes to these terms

We'll update the “Last updated” date at the top when we change anything material. For changes that affect existing transactions or accounts, we'll also email everyone with an active account.

Questions: hello@getlocalyzed.com